Expert, concierge-style support
Clear. Personal. All about you.
Personalised, expert peri+menopause and midlife medical care and support. Delivered with empathy, clarity and ease.
From your first appointment, here's how we make it simple, supportive and all about you.
Step 1
Book Your First Doctor Consult
Start by booking your video (or phone) telehealth appointment with one of our Australian doctors who specialise in menopause. These aren't your average doctors – they're trained and totally across what's happening to your hormones.
- Comprehensive 45-minute initial appointment: $295
- Medicare rebate: $125.10 (for eligible patients)
Step 2
Tell Us Everything. Yes, Everything.
Complete your UnPause All About Me patient intake form. Yes, it's long — but so is the list of symptoms menopause can throw at you. We cover your symptoms, medical history, mental health and more, so we get the full picture of you. Complete it online, in your own time.
Step 3
Have Your UnPause Consult
Your UnPause doctor comes prepared. You'll have a proper discussion about what's been going on in your body and your brain. Real answers and, if appropriate, a treatment plan tailored for you. Everything is handled via telehealth (video or phone) — no need to waste your money and time travelling to and from appointments.
Step 4
Choose the Ongoing Care That Fits
Some women want the full concierge experience. Others prefer flexibility. We offer both because this isn't one-size-fits-all. Choose from the all-inclusive UnPause Posse membership or the flexibility of UnPause On-Demand.
Choose a plan that fits you.
UnPause Posse Membership
Receive expert ongoing support to help you navigate peri+menopause with confidence, not guesswork.
Think of it as your mid-life health HQ. Because once you hit menopause, you stay in that state forever. Healthy ageing cannot be managed with a one-off consult and 'set-and-forget' mentality. Life would be so much easier if it could.
With an UnPause Posse membership we help you 'reset-and-support' with the following:
- 4 x 25 minute follow-up telehealth consults with your UnPause doctor per membership year
- 4 x 10-minute phone check-ins with an UnPause Registered Nurse per membership year
- Ongoing access to a Registered Nurse via phone or text for concierge-style support
- Symptoms tracking support
- Script forwarding service and any meds delivered to your door (optional; delivery and meds cost not included)
- UnFog & UnMute webinars — Q&A sessions and group coaching with experts who know what they're talking about
- Lifestyle content available on demand
- A place to connect with other UnPause Posse members
- A member's portal to consolidate all your information
UnPause On-Demand
A flexible alternative — if you like to take it as it comes.
Book follow-up appointments when you need them. No membership required. Perfect for those who prefer a DIY approach.
- Medicare rebate: $84.90 (for eligible patients)
- Menopause expert consult when you need one.
- No ongoing support or bonus features included.
Compare what's included
| Ongoing Care Plan | UnPause Posse Best ValueMost Popular | UnPause On-Demand |
|---|---|---|
| 45-min initial consult | Required | Required |
| Follow-up doctor consults | 4/year | $225 each |
| Nurse check-ins | 4 /year | |
| Concierge nurse support (phone/text) | Unlimited | |
| Symptom tracking support | ||
| Script forwarding + medication delivery | ||
| UnFog & UnMute webinars + group coaching | ||
| Lifestyle content on demand | ||
| Member community + portal | ||
| Cost model | $49/month | Pay per visit |
| Cancel anytime | ||
| Medicare rebate (eligible patients) |